Yaxham, Dereham

I wanted to share our experience of KT Lake and the pleasure our new Patio has brought us. We agonised for weeks over the layout and size of the area we wanted and once decided we had 2 reputable patio firms and a builder quote for the work. All prices varied and seemed OK but we felt as if we would end up with just slabs and nothing particularly special. We found KT Lake’s website and the testimonials encouraged us to obtain one final quote. I’m happy to say that this was the best decision of all. Karl came out and walked us through the entire process and although they weren’t the ‘cheapest’ the way the patio was to be fitted, the design help Karl gave us and the extra work they ‘included as standard’ set them apart and made their price the best by far.
Karl walked us through designs, colours, ordered us samples and discussed at length how they would overcome tricky angles around the hot tub. The deal was done on a firm handshake and everything started on time. Ben and Steve were perfect gentlemen, the site was cleared and tidied every night and even when we asked for a design change the guys dry laid it for us to see.
If you’re looking for a patio to add ‘that something’ to your home then KT Lake certainly delivered beyond our expectations. From the start to the end nothing was too much trouble, everything went as planned, the process was explained to us and they finished off with some topsoil and other little extras that we know the other companies wouldn’t have done…….it’s more than obvious that KT Lake are passionate about their work. As Karl said, his business is built on reputation and in this climate where it’s easy to simply go with the cheapest quote his workmanship and company approach will continue to win him more projects.
Our home has now gained a great area where we can entertain and enjoy the summer. We couldn’t be more pleased and the great comments we receive from everyone that sees it. It feels like an extra room to our home now.
Well done Karl, Ben and Steve – you have a new loyal client who would be proud to show off your work…..here’s to the next project to tackle the drive!
David and Donna Mayes